1. Information We Collect
We collect the details needed to process orders and service requests. This may include phone numbers, selected network, selected bundle, order number, payment reference, and service request details such as name, Ghana Card number, date of birth, exam type, quantity, or airtime amount.
2. How We Use Information
Customer information is used to create orders, verify payments, deliver data bundles, process requested services, provide support, and help resolve complaints or failed deliveries.
3. Payments
Payments are processed through Paystack. We do not store customer card details. Payment references and verification results may be stored so orders can be confirmed and supported.
4. Service Providers
We may share the minimum required order details with trusted providers such as Paystack, MyDataGigs, Arkesel, or support channels when needed to process payments, deliver services, or send notifications.
5. Data Retention
Order and service records may be kept for support, accounting, dispute resolution, fraud prevention, and business reporting. Records may be archived or deleted when they are no longer needed.
6. Customer Responsibility
Customers should provide accurate details during checkout. Incorrect phone numbers, names, or service details may delay delivery or cause the order to be sent to the wrong recipient.
7. Contact
For privacy-related questions or corrections to submitted information, customers should contact support using the contact options on the website.